Prepare, Pilot, Pivot: Navigating the AI Journey in Healthcare
Every day, healthcare leaders are bombarded with AI headlines – some promise transformation, others warn of failure. The truth? Both can be right.
After leading dozens of AI and automation initiatives across patient access, revenue cycle, and clinical operations, the Medical University of South Carolina (MUSC) has learned that success rarely comes from shiny demos or big promises. It comes from disciplined problem-solving, strong governance, honest communication, and knowing when to double down – or walk away.
Join Crystal Broj, Enterprise Chief Digital Transformation Officer at MUSC, for a candid conversation about what it really takes to move AI from idea to impact. This session goes beyond the hype to share practical lessons learned – what worked, what didn’t, and how to build AI programs that actually stick.
Key Takeaways:
- How to communicate, train, and support frontline teams so AI feels helpful—not disruptive
- Setting realistic expectations with executives, including timelines, outcomes, and ROI
- Practical ways to benchmark AI initiatives to know what’s working, what needs adjusting, when to pivot—and when it’s okay to stop a project altogether
Have any questions of your own you’d like us to cover? Send them to info@vynemedical.com.
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